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FLOß – Online German School

1. Introduction

Welcome to FLOß – Online German School (“FLOß”, “we”, “our”, or “us”).
These Terms and Conditions govern the use of our website, services, and online learning programs.

By accessing our website or enrolling in any course offered by FLOß, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.

2. Services

FLOß provides online German language education through digital platforms. Our services may include:

• Live online language classes

• Individual or group lessons

• Language training programs

• Exam preparation courses

• Digital learning materials and resources

We reserve the right to modify, update, or discontinue any service at any time without prior notice.

3. Enrollment

Enrollment in a course or program may require registration and the provision of accurate personal information.

By registering for a course, you confirm that:

• The information you provide is accurate and complete.

• You are legally capable of entering into a binding agreement or have permission from a legal guardian if required.

FLOß reserves the right to refuse or cancel enrollment at its discretion.

4. Payments

Fees for courses or services must be paid in accordance with the payment terms specified at the time of purchase.

Payments may be processed through third-party payment providers. FLOß is not responsible for errors or issues caused by external payment systems.

Unless otherwise stated:

• All prices are subject to change.

• Access to courses may be granted only after payment is confirmed.

5. Cancellation and Rescheduling

Students may request to cancel or reschedule lessons in accordance with the policies communicated at the time of booking.

FLOß reserves the right to reschedule or cancel lessons due to unforeseen circumstances such as technical issues, instructor availability, or other operational reasons.

In such cases, we will make reasonable efforts to offer an alternative lesson time.

6. Refund Policy

Refund policies may vary depending on the course or service purchased.

Unless otherwise specified:

• Fees for completed lessons or accessed course materials are generally non-refundable.

• Any refund requests will be reviewed on a case-by-case basis.

7. Student Conduct

Students are expected to maintain respectful and appropriate behavior during lessons and interactions with instructors and other participants.

FLOß reserves the right to suspend or terminate participation in courses if a student:

• Disrupts classes

• Harasses instructors or other students

• Violates applicable laws

• Uses the platform for inappropriate or harmful purposes

No refund will be issued in cases of termination due to misconduct.

8. Intellectual Property

All materials provided by FLOß, including but not limited to:

• lesson content

• course materials

• videos

• exercises

• digital resources

are the intellectual property of FLOß or its licensors.

Students may use these materials solely for personal educational purposes.

The following actions are strictly prohibited without prior written permission:

• copying

• distributing

• publishing

• selling

• sharing course materials with third parties

Recording lessons without permission is not allowed.

9. Technology and Platform Use

FLOß delivers courses using online communication platforms and digital tools.

Students are responsible for ensuring they have:

• a stable internet connection

• appropriate devices

• access to required software

FLOß is not responsible for disruptions caused by technical issues on the user’s side.

10. Limitation of Liability

FLOß provides educational services on a best-effort basis.

To the maximum extent permitted by applicable law, FLOß shall not be liable for:

• indirect or consequential damages

• loss of data

• loss of business or opportunity

• interruptions caused by third-party platforms

Our total liability for any claim related to our services shall not exceed the amount paid by the student for the relevant service.

11. Website Use

Users agree not to:

• misuse the website

• attempt unauthorized access to systems

• introduce malicious software

• disrupt the functionality of the website or services

FLOß reserves the right to restrict or terminate access to users who violate these terms.

12. Privacy

Use of our services may require the collection of personal information.
Please refer to our Privacy Policy for details on how we collect, store, and use personal data.

13. Changes to Terms

FLOß reserves the right to modify these Terms and Conditions at any time.

Updated versions will be published on the website. Continued use of our services after changes are published constitutes acceptance of the revised terms.

14. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with applicable laws.

Any disputes arising from the use of our services should first be addressed through good-faith communication between the parties.

15. Contact

For questions regarding these Terms and Conditions, please contact us through the contact information provided on our website.

If you want, I can also create the 3 other legal pages every serious online school website needs:

1. Privacy Policy (GDPR-ready)

2. Refund Policy (strongly protects your school)

3. Disclaimer + Liability Waiver

These three pages together protect you much more than Terms & Conditions alone, especially when teaching international students.

Terms & Conditions